This includes all information relating to internal processes and workflows as well as the resulting knowledge which ensures that products can be used in a proper, efficient and straightforward manner. Information of this type is found in a range of documents including development documentation, repair manuals, parts lists, data sheets, replacement-part catalogs, operating manuals, support documents, customer literature, diagnostics handbooks and other extensive help systems.
Noxum helps you to optimize your processes for technical communication. The Noxum Publishing Studio allows modern information management and cross-media publishing for this purpose. Our team provides support during all project phases – from producing requirement specifications to incorporating the system into your existing IT environment.
A tool for global competitiveness: editorial systems of the future
Efficient, optimized processes are essential when it comes to ensuring the competitiveness of a business. Given the various guidelines, standards and laws in force in the global arena, compliance with legal requirements is a particular challenge facing the businesses of today.
The editorial system of the future should provide a comprehensive solution which shortens product life cycles, speeds up editorial work and reduces overall time to market.
These objectives can be achieved through
- rigorous modularization,
- a high-performance translation management system,
- version and variant management,
- support for global, multi-site editorial processes,
- multimedia publications and
- interfaces to higher and lower-level systems.
Product and consultancy services from a single source
With the Noxum Publishing Studio, Noxum provides a standardized product for use in medium-sized enterprises and larger company groups. Through its GPM and IPMA-certified project managers, it also offers the technical project competence required to successfully introduce the editorial system. To complement this product and project competence, the company also has an in-depth knowledge of the fundamental aspects of technical communication and the relevant standards and methods involved. With its experienced staff and external consultants, Noxum has been a competent partner to its customers for more than a decade now.
Documentation types in the area of technical communication
- User handbooks
- Operating manuals
- Maintenance handbooks
- Repair documentation
- Installation manuals
- Product descriptions
- Software documentation
- Testing and diagnostics literature
- Sales documentation
- Training documents
- Reporting/support documents
- Development documentation
- Repair manuals
- Parts lists
- Data sheets/catalogs
- Replacement-part catalogs
- Operating instructions
- Customer literature
- Help systems
- Helpdesk documents